Nearly 30 years in the mortgage business means thousands of borrowers who've been through the process with us. Here's what they say about it - in their own words.
Every review below is from an actual FlexPoint borrower. These are their words, not ours.
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MT
Marcus T.
Small Business Owner
★★★★★
“I'd been turned down twice because I'm self-employed and my CPA does a great job minimizing my taxes. My tax return shows almost nothing. FlexPoint looked at 12 months of my business bank statements instead, confirmed my actual income, and got me closed in under 30 days. I couldn't believe how smooth it was after all that rejection from other lenders. Finally someone who understood how self-employed income actually works.”
Bank Statement Loan
Google Review
SR
Sandra R.
U.S. Army Veteran
★★★★★
“I'm a veteran and had absolutely no idea my VA benefit could get me into a home with zero down and no PMI. FlexPoint walked me through every single step — explained the funding fee, got my Certificate of Eligibility, the whole thing. My rate beat everything I saw at the big banks. I kept waiting for a catch. There wasn't one. Wish I had called them sooner instead of spinning my wheels at other lenders.”
VA Loans
Google Review
DM
Derek M.
Real Estate Investor
★★★★★
“I've closed three DSCR loans with FlexPoint and the process is the same every time — fast, clean, no drama. They qualify on the rent the property generates, not my income, which is the only way I can keep scaling. On my last deal I had a pre-approval in less than 24 hours. That speed is real, not a promise. When you're competing on offers in a hot market that kind of turnaround actually matters.”
DSCR Loans — 1 to 4 Units
Google Review
A&
Ashley & Tom R.
★★★★★
We were first-time buyers and had no idea where to start. FlexPoint walked us through HomeReady, showed us how 3% down would work, and we closed in 28 days. Our loan officer was patient and responsive the whole way through. Best experience we could have hoped for.
Conventional — Fannie Mae
Google Review
KB
Karen B.
★★★★★
I have a 3.1% rate on my first mortgage and there was no way I was touching it. But I needed $200,000 for a kitchen renovation and garage addition. FlexPoint set me up with a home equity loan that left my first exactly where it was. Clean process, fast communication — had my money 24 days after my first call.
Home Equity Loans
Google Review
TR
Tony R.
★★★★★
I'm self-employed and my CPA does a great job. Which means my tax return shows almost nothing. Three banks declined me for a home equity loan. FlexPoint used 24 months of my business bank statements and I qualified in less than a week. Used the funds to pay off $85K in credit card debt. Monthly cash flow improved dramatically.
Home Equity Loans
Google Review
AM
Andre M.
★★★★★
Used a home equity loan on my primary to fund a rental property down payment. FlexPoint used DSCR income qualification — no W-2 required. One call, one team, two transactions closed within 45 days. That's the kind of lender you want when you're trying to build a portfolio.
DSCR Loans — 1 to 4 Units
Google Review
KM
Kevin M.
★★★★★
Refinanced out of my FHA loan into conventional and dropped my payment by over $300 a month just by removing the mortgage insurance. FlexPoint made the whole process simple. Should have done this sooner — they told me exactly when I'd have enough equity and followed up when the time was right.
Conventional — Fannie Mae
Google Review
MG
Maria G.
★★★★★
I have lived here for 14 years, paid taxes every year with my ITIN, and every bank said they needed a Social Security number. FlexPoint was different. They took the time to understand my situation, accepted my W-2s and ITIN, and closed my first home in 31 days. I am still emotional thinking about it.
ITIN Loans
Google Review
JH
James H.
★★★★★
Used the VA cash-out refinance to pay off $40,000 in credit card debt and still lowered my monthly payment. FlexPoint explained the 100% LTV option clearly. That conversation changed my financial situation. Professional team, straight answers, no runaround.
VA Loans
Google Review
BH
Brittany H.
★★★★★
Had no idea USDA was even an option. Assumed it was only for farms. FlexPoint checked my address in about five minutes and told me it qualified. Zero down, lower mortgage insurance than FHA, and I closed on my first home without touching my savings. Wish someone had told me about this program years ago.
USDA Loans
Google Review
R&
Robert & Christine A.
★★★★★
We were buying a $2.1M home and needed jumbo financing fast. Our previous lender kept pushing the timeline. FlexPoint had a pre-approval letter in under 24 hours and we closed in 28 days. The communication throughout was exceptional — they treated our deal like it was their only one.
Jumbo Loans — Up to $5M
Google Review
RT
Renee T.
★★★★★
I'm self-employed and my tax returns made traditional loans impossible on investment properties. FlexPoint's DSCR program changed everything. They looked at the deal, not my W-2. Closed my first rental in 28 days and I'm already looking for the next one.
DSCR Loans — 1 to 4 Units
Google Review
PS
Priya S.
★★★★★
I'm a non-permanent resident and was worried about getting approved. FlexPoint knew exactly what documentation I needed and which investor was the right fit. Closed on my first home in the U.S. in under 30 days. They treated me like any other client — no complications, no runaround.
Conventional — Fannie Mae
Google Review
P&
Patricia & Gene W.
★★★★★
My husband and I live off our investment portfolio and Social Security. Our accountant keeps our taxable income minimal for tax reasons — which killed us at regular banks. FlexPoint combined our asset utilization income with Social Security and we qualified for more than we expected. Completely transparent process.
Asset Utilization
Google Review
DW
Darnell W.
★★★★★
Had a 561 credit score and was told by two other lenders there was nothing they could do. FlexPoint went through FHA with a 10% down payment and got me into my first home. They never made me feel embarrassed about my credit — they just found a way to make it work.
FHA Loans
Google Review
CR
Carlos R.
★★★★★
I own a small business and file with my ITIN. My tax return doesn't show my real income because I have a good accountant. FlexPoint used 24 months of my business bank statements and I qualified for a loan I didn't think was possible. Professional, patient, and they explained everything clearly.
ITIN Loans
Google Review
J&
James & Carol P.
★★★★★
We had seven properties spread across different loans and the debt management was a nightmare. FlexPoint put together a cross-collateral DSCR that consolidated five of them into one loan. One payment, better rate, and it freed up capital for our next acquisition.
Cross Collateral DSCR
Google Review
M&
Maria & Carlos V.
★★★★★
The VA streamline refinance was the simplest loan process I've ever been through. No appraisal, minimal paperwork, and we dropped our rate in about 3 weeks. The FlexPoint team knew the VA guidelines cold — they handled everything and kept us informed the whole way.
VA Loans
Google Review
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